Return & Refund Policy

Last Updated: January 1, 2026

Thank you for shopping with thecasekart.in ("we," "us," "our"). Please read this policy carefully before making a purchase.

1. No Returns or Refunds

All sales made through thecasekart.in are final. We do not accept returns, exchanges, or offer refunds on any product, under any circumstances, once an order has been placed and confirmed. This applies to all products across all categories sold on our website/platform.

By placing an order with us, you acknowledge and agree that:

• You have reviewed the product description, images, specifications, size, and pricing carefully before purchase.
• You understand that once an order is placed, it cannot be returned, exchanged, or refunded.
• No requests for return, replacement, or refund will be entertained after the order is placed, including but not limited to reasons such as change of mind, incorrect selection, or delayed delivery.

2. Order Cancellations

Orders can be cancelled once they have been placed and confirmed. Please double-check your cart, shipping address, and product selection before completing checkout.

3. Damaged or Incorrect Items Received

We do not offer replacements or refunds even in cases of damaged, defective, or incorrect items received. We encourage customers to inspect packages at the time of delivery.

4. Quality Checks Before Dispatch

All products are quality-checked before being shipped to ensure they meet our standards. We take utmost care in packaging to prevent damage during transit.

5. Digital/Downloadable Products

If applicable: All sales of digital products are final immediately upon delivery/download, and no refunds will be issued under any circumstances.

6. Acceptance of Policy

By placing an order on thecasekart.in, you confirm that you have read, understood, and agreed to this No Return/No Refund Policy in its entirety.

7. Contact Us

For any questions regarding this policy, please contact us at: customercare.shopsloom@gmail.com